Job Description: Serves as an expert user of business and financial information systems. Collaborates with functional users and staff to align business requirements with technical solutions.Ensures optimization of University software to support new business processes.Serves as the liaison between the various departments for projects, system upgrades, maintenance, reports, and database enhancements.Supports the change management process, resolves issues and ensures data integrity.Researches to create reports. Analyzes data to generate insights and recommends potential procedure and guideline changes.Provides implementation support.Leads the troubleshooting process for system issues.Manages application
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