Submit verified fixed assets listing for SFAM approval
Ensure procurement of fixed assets are in line with approved budgets
Ensure all filing are done in a timely manner by the assigned staff
Review of new applications in the system (within 3 weeks of application) & ensure only via GIRO
Approve termination (within 3 weeks of application)
Timely communications to tenants
Timely preparation of summon notices for illegal parking and obstructions
Handle issues and close cases as required
Managing call centre staff
Complete and submit of call centre reports to SFAM for verification before sending to various internal stakeholders- data to be extracted by Sean from 751.
ensure less than 10% of total unattended calls
Office inventory
Appointment of external auditors (to be supported by SFAM)
Insurance (to be supported by SFAM)
Others
About You:
Minimum Bachelor's Degree in Business Administration, Management, or a related field.
At least 5 years of managerial experience in operations, facilities management, or a similar role.
Proven experience in staff management, talent development, and performance assessment.
Strong knowledge of financial approvals, fixed asset management, and procurement processes.
Ability to oversee call center operations, ensure timely reporting, and manage customer service standards.
Familiarity with statutory compliance, tenant communication, and dispute resolution.
Proficiency in workforce management systems (e.g., Workday, SharePoint) for leave approvals, OT claims, and performance assessments.
Strong analytical and problem-solving skills to verify financial transactions, refund requests, and penalty waivers.
Excellent communication skills to liaise with internal and external stakeholders, auditors, and insurance providers.
Ability to streamline workflows, ensure regulatory compliance, and optimize operational efficiency.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
Being part of a growing global company;
Career development and a promote from within culture;
An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
Work for the Best in the Industry - make your next move here!
Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.