Core responsibilities will include:

• Performing gross-to-net payroll processing and adjustment activities

• Processing benefit and retirement adjustments that require payroll input.

• Oversight of the department's case management queue.

• Follow-up on inquiries, perform research and analysis, ensure accurate resolution or bring up issues to the appropriate individual on the team.

• Other duties as assigned

You must demonstrate:

• Ability to complete Tier 2 payroll processes in the context of a multi-tier customer inquiry and issue resolution model

• Ability to demonstrate accountability and a strong dedication to meeting team objectives

• In-depth knowledge of Payroll transactional processes and related administrative activities, including relevant taxation and compliance considerations

• Ability to contribute to an outstanding customer-service environment, including application of tact and diplomacy when dealing with customers

• Ability to adapt efficiently to changing policy, process and system requirements in support of a continuous improvement model

Flexibility, excellence, and passion are vital qualities within the Finance Division. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

Qualifications:

• Bachelor's degree, or equivalent combination of training and experience

• 3 to 5 years of Payroll experience

• Strong analytical and problem solving skills

• CPP (Certified Payroll Professional) or FPC (Fundamental Payroll Certification) preferred

Requirements:

• Successful Background Check

Are you interested in this opportunity? Please apply!