Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities Ensuring cadence and oversight of Headcount and Expense run rates in Group CBG Operations (CBGO) Timely reporting of Group CBGO and Regional CBO Management financial reporting deliverables to Finance Strategic Cost Management (SCM)/ Benefits tracking of key programs (OPPR 3.0, TOM, GenAI,