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West Chester, Pennsylvania
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421 SW 5th Ave, Portland OR 97204
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Posted: 25-Apr-23
Location: West Chester, Pennsylvania
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Position Summary
Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania’s Departments of Accounting, Economics and Finance invites applicants for the position of Office Assistant.
West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance, generous retirement plans, along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.
The Departments of Accounting, Economics and Finance seek to advance their disciplines in scholarly and professional endeavors in a diverse and inclusive environment. The department focus is to provide a high-quality education wherein students, staff and faculty members exchange ideas stemming from a variety of viewpoints in an environment of mutual respect, collaboration, and equity.
The Office Assistant is responsible for the coordination and delivery of a full range of administrative services to the department. This position works to ensure excellent service is provided to constituents including students, faculty and staff; and that department goals are achieved. This position is a highly confidential assignment requiring the utmost respect and privacy.
The ideal candidate will demonstrate customer service experience, strong organizational skills, the ability to manage multiple priorities, and the ability to communicate effectively across a diverse population.
Responsibilities include:
- Serve as first point of contact for students, faculty, parents, and visitors
- Answer incoming calls
- Maintain department email accounts and respond to routine inquiries
- Maintain department calendars
- Schedule student meetings with the Department Chairs
- Maintain electronic files, record-keeping procedures, and spreadsheets
- Prepare and maintain confidential files for faculty, staff, and students
- Provide general information for students
- Perform data entry using multiple systems including Microsoft Office
- Manage college documents using multiple systems including SharePoint, OnBase, OneDrive and Trac Dat
- Prepare a variety of communication including letters, memoranda and drafts
- Supervise student assistants including training and assigning work assignments
- Distribute mail
- Order and maintain office supplies
- Attend training sessions as needed
- Perform other related duties as assigned
Minimum Qualifications
- Six months as a Clerk 1 and educational development to the level of the eighth grade
OR - Completion of a high school business curriculum
OR - Any equivalent experience and/or training which provided the required knowledge and abilities
- Demonstrated proficiency in the use of Microsoft Office Suite including Outlook, Word, and Excel
Required knowledge, skills, and abilities:
- Proficiency in standard office procedures and practices
- Attention to detail and accuracy
- Excellent oral and written communication skills
- Ability to independently prioritize task completion and to adapt to changes in priorities or turn around as needed
- Ability to compose straightforward, informational correspondence and to carefully proofread one’s own and other’s written materials
- Strong organizational skills including creating and maintaining logical organization of electronic files and folders
- Ability to understand and follow oral and written instructions and to maintain accurate records/notes
- A willingness and ability to maintain confidentiality and follow all university requirements with respect to the handling of confidential student and personnel information is essential
- Maintain a professional demeanor and good working relationships with all department staff, students, and visitors
Preferred Qualifications
- Experience in an administrative or receptionist role
- Customer service experience
- Excellent written communication skills
- Higher education experience
- Experience with higher education systems such as PeopleSoft, SAP, BI, D2L, OnBase
Special Instructions
Ask about opportunities to work from home and alternate schedules.
Candidates should apply online at https://www.schooljobs.com/careers/wcupa. Application allows for cover letter and resume (both required for consideration).
Review of applications will begin immediately and continue until the position is filled.
Applicants must successfully complete the interview process to be considered as a finalist.
Developing and sustaining a diverse faculty and staff advances WCU’s educational mission and strategic Plan for Excellence. West Chester University is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.
