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Bread Financial Payments Inc. (formerly ADS Alliance Data Systems Inc.)
Chadds Ford, PA
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Details
Posted: 08-Dec-22
Location: Dallas, Texas
Type: Full Time
Salary: DOQ + Bonus and Benefits
Salary Details:
Northmarq offers a highly competitive benefits package including: medical, dental, vision, paid time off, 401K match and an annual discretionary contribution based on business performance, paid parental leave and adoption assistance, education assistance, volunteer paid time off, charitable contribution match and so much more!
Director of Operations (Debt & Equity)
Northmarq - Dallas, TX
NORTHMARQ - WHERE THE BEST COME TO THRIVE
Northmarq is entering a new era, and a landmark career opportunity is waiting for you. Northmarq is independent, and fiercely so, with the freedom to do things the right way. To hire the very best. To give them the resources to thrive. We do it because that’s what we believe. Northmarq is not held back by principles, we’re propelled by them. We and our clients are growing fast because we’re providing something rare and valuable: easy access to the industry’s best talent, an agile and collaborative style, and vast resources to execute flawless deals for our clients and partners. Northmarq was voted by Real Estate Forum as one of The Best Places To Work In Commercial Real Estate!
Northmarq is entering a new era, and a landmark career opportunity is waiting for you. Northmarq is independent, and fiercely so, with the freedom to do things the right way. To hire the very best. To give them the resources to thrive. We do it because that’s what we believe. Northmarq is not held back by principles, we’re propelled by them. We and our clients are growing fast because we’re providing something rare and valuable: easy access to the industry’s best talent, an agile and collaborative style, and vast resources to execute flawless deals for our clients and partners. Northmarq was voted by Real Estate Forum as one of The Best Places To Work In Commercial Real Estate!
Due to business growth, we are hiring for a newly created role of Director of Operations in our Dallas, TX office, supporting our significant Debt & Equity business line. This role will report to the COO (Chief Operating Officer) and is responsible for oversight and management of a broad range of operational responsibilities. This role will work collaboratively with various business partners, including Marketing, Finance, Human Resources, and IT in our Minneapolis headquarters office with a dotted line reporting relationship to the President of the Debt & Equity business located in Dallas.
Position Responsibilities:
Operations Management:
Collaborate with regional offices to create and manage best practices that offer continued innovation to the Debt/Equity line of business:
- Assist Leadership in fostering communication among the platform's regional offices and support departments
- Track and Provide management reports with metrics that facilitate accountability and business improvement, identifying areas of opportunities and ensuring the success of each regional office
- Manage regional office quarterly meetings to discuss status in all areas, distribute meeting summary reports to executives
- Tracking and reporting of deal conversion success rate for D/E offices with Investment Sales teams
- Help coordinate office moves for new and existing teams; Standardize, review, and coordinate new office leases
- Coordinate with space planning, technology infrastructure, and furniture orders
- Manage and approve company subscriptions and partner with internal teams to drive adoption rates with our data providers
- Track and report revenue, growth, and market share for business leaders
- Assist with planning and execution of the Associate Producer program, to help build a talent pipeline of future producers
Marketing & Communications:
- Oversight of the Debt/Equity platform events and conferences in conjunction with Marketing, including the development of the agendas and schedules
- Assist and execute leadership communications
- Provide support to new offices and teams with marketing templates and brand standards
- Review and manage regional office email blasts in a marketing software system (Vuture), ensuring brand consistency across lines of business and offices
- Coordinate and distribute national and regional market reports
Finance & Accounting:
- Understand expense policy and compliance for the D/E regional offices
- Coordinate and manage office expenses, budgets, and annual projections in conjunction with the F/A team
Information Technology:
- Provide insight, support, and feedback on the CRM (Salesforce) platform to the IT development team and regional offices
- Find solutions for challenges that arise with technology (website, Salesforce, Vuture, etc.)
- Assist and coordinate equipment and training of new regional staff for D/E platform technologies
- Provide and coordinate new technology releases within systems
Human Resources:
- Review and approve regional office Staffing and Payroll Requests
- Identify recruiting and office growth opportunities, generate job descriptions in coordination with HR; create candidate recommendation lists to target for recruiting
- Conduct annual staff performance reviews for select regional offices
What We're Looking For:
- Bachelor's degree in Business, Finance, Accounting, or Management area preferred
- Minimum of 4 years of operational and process management experience
- Strong Proficiency in MS Office required, and experience in a CRM (i.e., Salesforce)
- Ability to independently achieve successful outcomes with minimal supervision
- Demonstrated ability to handle complex situations and multiple responsibilities simultaneously, mixing long-term projects with the urgency of immediate demands on the operations
- Excellent communication and strong internal and external customer skills
- Demonstrated ability to handle confidential information
- Ability to be agile and take on new responsibilities as the business grows
- This position requires up to 25% domestic travel
About Northmarq
For nearly 60 years, Northmarq has been a capital markets provider of debt, equity, and loan servicing to commercial real estate investors through its regional offices from coast-to-coast. Our expanded platform now includes investment sales for multifamily assets, further broadening our commitment to building stronger relationships that deliver better results throughout the entire life of ownership.
As a leading capital markets provider, Northmarq has decades of expertise built on strong relationships. As the company grows, the foundation built on our core values— integrity, respect and community —is critical. We pride ourselves on quality, customer service excellence and results.
We know our most valuable asset is our employees. Recruiting and retaining the best people in the industry is critical to our ongoing success. Each of our employees has opportunities for personal growth and works in a place where results are rewarded. Across all of our 40+ offices, we have a strong sense of camaraderie united by our corporate headquarters in Minneapolis, Minnesota.
We are privately owned and are part of the Pohlad Companies family of businesses.
More Jobs from This Employer
https://careercenter.afponline.org/jobs/17886215/director-of-operations-commercial-real-estate-finance
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