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The UCPath Center is the University of California's shared services center in Riverside, CA. The UCPath Center manages the payroll, benefits, and other human resources transactions for more than 200,000 UC employees working across ten UC campuses, five medical centers, three national labs and more. The staff at the UCPath Center work in a variety of areas including business operations, customer service, quality management, technology, training, human resources and communications. Learn more about the UCPath Center
The Finance Supervisor, Benefits Billing will work within the UCPath Center, reporting directly to the Finance Manager. The Finance Supervisor receives department assignments in the form of objectives with goals and must identify the process by which to meet goals. The Finance Supervisor is responsible for supervising and providing guidance to a team of Finance Associates and Assistants according to established policies and management guidance. Guidance must also be provided in areas where policies have not yet been established, and must recommend policies based on these identified gaps. The Finance Supervisor also oversees and maintains the implementation and operational workflow of administrative practices and procedures regarding Benefits Billing, such as reconciliation, invoicing, cash receipt handling, delinquencies and benefits de-enrollment, evaluating benefit charges and payments against UC benefits Insurance Regulation policies to ensure proper billing and handling of delinquency notifications, and comply with federal and state legislation pertaining to protected leaves. Also, the incumbent of this role serves as a subject matter expert on the various benefit billing transactional processes and related PeopleSoft functionality in accordance with UC policies and procedures. The Finance Supervisor provides back up support for month-end close and supports the Production Benefits Billing supervisor with complex cross-functional processing issues.
Assists in the resolution of highly complex and escalated leave, benefits or financial issues involving COE, locations, and cross-functional UCPath teams. Oversees case management for A/R Benefits Billing. Identifies gaps in processes as identified via case management trends, and develops methods to improve process or bridge process and policy gaps.
Collaborates with Finance and Production teams to streamline processes and enhance workflow. Identify areas for improvement and present resolution ideas to leadership/COE to implement changes. Communicates changes to location stakeholders as applicable.
Directs the work of the unit to achieve short and long range objectives established by departmental leadership. Establishes goals and objectives for the team based on issues and opportunities independently identified.
Ensures the accuracy, control and reporting of financial data to employees, locations, and internal customers. Develops methods and complex queries/ reports for obtaining data requested for different purposes and audiences.
Manages large volume of financial data that is transferred between PeopleSoft and Oracle. Continuously identifies new ways of sharing data more effectively, through the implementation of macros, VLOOKUPS, Pivot Tables and other advanced Excel functionality. Ensures integrity of customer demographic and benefits billing financial information through the identification and development of audits, and regular process and policy reviews.
Participates in the development, monitoring and interpretation of policies and procedures for financial data management as related to A/R / Benefits Billing. Recommends and performs hiring of new employees, transfers, promotions, salary actions, terminations, performance management and budget recommendations.
Provides technical and supervisory guidance and monitors customer service levels for the unit to various constituencies. Provides support and develops and presents training to UCPath employees (ES, Production) on FIS A/R module. Troubleshoots process and system issues and manages the submission of service tickets for Production users.
Supervises and directs the workflow of a section / department of professional financial services employees who are primarily involved in performing analytical functions, with responsibility for quantity, efficiency and quality of work. Directs the workflow of invoice creation and cash handling for A/R Benefits Billing, and all related processes. Manages aging/delinquency process pertaining to notification of delinquent employees and subsequent benefits de-enrollments. Ensures all departmental work is in compliance with multiple policy sources to include financial policy, leave policy (UC/State/Federal leaves) and benefits Group Insurance Regulations.
Creates and maintains customer facing documents and communication, such as processing calendars, delinquency (Dunning) letters, invoice templates, and other communication as needed.
Ensures accurate financial reconciliation pertaining to benefits billing accounts, bank statements, receipt write-offs, and other complex reconciliation needs. Meets all government reporting and auditing requirements for related financial activities.
Identifies financial system configuration and enhancement opportunities issues pertaining to the A/R module and prepares Business Requirement Documents to request changes. Works with UCPath internal staff, UCOP and consultants to recommend, test, and implement changes to the current functionality. Participates in prioritization meetings.
Understands and maintains knowledge of complex leave administration, benefits billing and finance processes to ensure A/R Benefits Billing processes and procedures are in compliance with UC policy. Ensures Financial system configuration and new business processes are in compliance with multiple areas of complex UC policy.
Advanced knowledge of benefits policy, financial transactions and financial systems, as well as related policy, accounting and regulatory compliance requirements.
Proficiency in the advanced usage and functions of spreadsheet and database software.
Strong interpersonal skills, service orientation, ability to multi-task effectively in a varied, high volume environment, judgment and decision-making, reasoning, ability to develop original ideas to solve problems, and effective verbal and written communication skills.
Strong knowledge of human resources policies and procedures.
Ability to manage changing priorities, and manage staff time and efforts accordingly.
Thorough knowledge and understanding of internal control practices and their impact on protecting University resources.
Bachelor's degree in related area and / or equivalent experience / training
SALARY AND BENEFITS
Salary: The recommended salary range is $92,000 - $102,000. Commensurate with experience.
Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy
August 2021 Update: The University of California has issued a policy requiring employees to be fully vaccinated against COVID -19 before physically accessing the University location or programs. Upon hire into a UCOP position, you will be provided detailed instructions on how to comply with this policy including access to the COVID vaccination at no cost. New hires to UCOP who work onsite or will come onsite for any activities at a UCOP or other UC location must comply with this policy within 8 weeks after their start date. The policy allows for employees to request approval for an exception or deferral. UC COVID-19 Vaccine Policy
The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. EEO/AA Employer UC nondiscrimination policy.
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The UCPath Center is the transactional hub for human resources, payroll, benefits, general ledger, workforce administration and academic processes across the entire University of California system.Located in Riverside, California, the UCPath Center will serve more than 200,000 employees from each UC campus and medical center as well as vendors, location administrators, and policy makers from the University of California Office of the President.