Position Summary: The Treasury Management Specialist is responsible for the sales of commercial deposit products and cash management services. Working closely with the Treasury Management Specialist Lead, Treasury Management Specialists, New Business Deposit Developers, and retail and commercial sales staff, the Treasury Specialist will act as the subject matter expert for commercial services and sales of deposit accounts.
This individual will prospect for new business and recommend efficient treasury and cash management processes. This position is responsible for the account fulfillment of commercial products and services. This individual will also act as a resource for retail and small business customers.
Essential Responsibilities: Job Function 1: Sell Deposit Products and Services – 40%
Develop comprehensive understanding of commercial deposit products and services including attributes, delivery, pricing and servicing.
Identify and generate new sales leads for both current and prospective customers.
Prospect and identify target markets for commercial sales.
Conduct account analyses and cash flow analysis to provide recommendations of appropriate products and pricing for new business customers.
Identify and recommend product extension opportunities through customer reviews.
Coordinate and provide account fulfillment for new sales.
Job Function 2: Provide Customer Support – 20%
Provide technical support for ACH related customer issues, remote deposit services, positive pay customer issues and other business online related setup and support.
Interview customers to determine product needs related to electronic payments and deposits for commercial services setups and access.
Train commercial services customers on new product setups.
Job Function 3:Provide Daily Support to Sales Team – 15%
Become an “expert” for deposit product questions related to both commercial and retail products.
Work with Business Advisors to coordinate, prepare, and present periodic customer reviews of large deposit customers.
Field requests from Business Advisor sales staff to conduct customer account analysis to determine appropriate product set for customer needs.
Train both retail and business bankers on deposit products and services.
Job Function 4:Compliance and Audit Items - 15%
Understand and act as a resource for deposit compliance requirements.
Work to resolve current deposit audit issues.
Be alert to changing deposit compliance requirements
Manage existing client portfolio risk and perform risk underwriting related to TM services.
Job Function 5:Professional and Personal - 10%
Stay abreast of emerging developments in the banking, treasury management and payments industry.
Maximize available learning opportunities for personal and professional development.
Position Requirements: Qualifications:
Bachelor’s degree in related field or 5 years of experience in the financial services industry.
Customer service or sales experience.
Familiar with and comfortable working with technology.
Willingness to study for and obtain AAP, APRP, CTP, or other industry designation.
Prior work experience with online banking systems.
Proven interpersonal skills.
Work well in team environment.
Good written and verbal communication skills.
Excellent time management skills.
Physical Demands - Must be met with or without a reasonable accommodation:
Extended periods of time sitting at a desk and using office equipment.
Ability to operate a personal computer/laptop for approximately 8 hours per day.
Extended time is spent reviewing physical and electronic documents.
The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
Alerus Financial is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
With roots tracing back to 1879, Alerus is a diversified financial services company that focuses on helping clients achieve financial wellness through personalized guidance. We provide business and consumer banking products and services, residential mortgage financing, employer-sponsored retirement plans and benefits administration, and wealth management services to clients across the U.S. We have offices in Arizona, Colorado, North Dakota, New Hampshire, Michigan and Minnesota.