Careers

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-time

Shift: Monday-Friday

Job Location: Virtual

The role you’ll contribute:

The Senior Finance Specialist is part of a Centralized Payment Posting team responsible for payment posting activities for the majority of AdventHealth services provided. These activities include posting insurance and patient payments, managing patient refunds and credit balances, patient and insurance correspondence, reconciliation of payment activities, and other miscellaneous functions. AdventHealth services included in the Centralized Payment Posting activities are hospital, physician, urgent care, home health, hospice, among others. The Senior Finance Specialist is responsible for accurate and timely execution of reconciliation activities surrounding payment posting, focusing on the significant, complex, and escalated reconciling adjustments.

The value you’ll bring to the team:

• Responsible for timely and accurate resolution of significant, complex, and escalated reconciling adjustments related to payment posting activities, including troubleshoot and resolve matching logic and provide resolution feedback to leadership
• Through identifying and weighing available options, apply discretion, independent thinking, and judgment during resolution of reconciling adjustments
• Identify and help resolve problems in the payment posting and reconciliation processes and when appropriate, identify potential outcomes, select most appropriate course of action, and initiate change to prevent future problems or improve existing processes
• Review electronic remittances, evaluate Provider Level Balance (PLB) adjustments, and resolve electronic posting exceptions and variances, posting payments and adjustments to corresponding patient claims
• Contact payors when additional information is necessary to address a payment posting issue
• Perform effectively in fast-paced environment and demonstrate strong problem-solving skills
• Achieve and maintain performance consistent with requirements for productivity, quality, and service levels
• Develop and maintain productive team-oriented relationships through individual contacts and group meetings
• Assist Centralized Payment Posting Supervisor in responding to inquiries and questions from Finance Specialists; participate in training of Finance Specialists as necessary

The expertise and experiences you’ll need to succeed:

Minimum qualifications:

• Associate's degree in healthcare Administration, Finance, Accounting, Business Administration or High school diploma or equivalent plus three years relevant work experience in lieu of an Associate's degree
• Minimum two years of experience in healthcare revenue cycle or payment posting operations

Preferred qualifications: 

• Experience in posting insurance and patient payments, cash applications, cash posting for physician, home health and hospital services, including posting check and credit card payments, Electronic Fund Transfer (EFT), Automated Clearing House (ACH) and lock box payments
• Understanding of complexity around line level payment posting for physician posting
• Knowledge of HCFA 1500 and UB04