INTO University Partnerships collaborates with leading universities to provide international students with a personalized and highly supportive learning environment in which to acclimatize to life on a US university campus and prepare for long-term academic success. Since 2006, INTO has launched partnerships to internationalize universities in the US, UK and Asia, including Oregon State University, University of South Florida, Colorado State University, George Mason University, Drew University, Saint Louis University, The University of Alabama at Birmingham, Suffolk University, and Hofstra University.
The Finance Assistant reports directly to the 'Team Lead, Admissions & Central Student Finance' with a dotted line to the Commercial Finance Analyst of any assigned university partners.
The Finance Assistant supports students studying with our university partnerships in the US. The role primarily relates to student finance support for INTO George Mason University (or other partnerships as assigned). A successful candidate will perform a variety of key finance functions related to student accounts. This individual will interact with students, regional staff, agents, and admissions staff concerning financial matters daily. This is a valued role in a growing, dynamic organization.
Key Responsibilities & Capabilities:
Students & Sponsors Accounts Receivable:
Invoice students and sponsors in a timely manner, including tracking outstanding invoices and records of communication with students;
Apply installment plans to student accounts;
Generate student statements, review and categorize aged debt, and proactively follow up with students where payments are outstanding or falling due;
Collaborate with INTO's central accounting department to process student refunds;
Respond to student, parent, educational counselor and regional office queries regarding student accounts, and answering financial questions they may have;
Record and reconcile accounts related to students and sponsors.
Maintain accurate student records:
Ensure completeness and accuracy in student records, including but not limited to: income from tuition, accommodations, insurance, and other fees.
Support Commercial Finance Analyst for assigned university partnerships:
Liaise with staff to ensure all students who need health insurance and housing are invoiced/enrolled;
Provide support in regards to invoice reconciliation and agent commission eligibility;
Identify and process bad debt write offs, following the bad debt write offs policies;
Perform price checks, including updating new prices periodically;
Regularly review policies, procedures, and terms and conditions, and make recommendations;
Work on special projects and other duties as requested.
Extremely high attention to detail and ability to analyze large amounts of data from various sources;
Experience working in a busy, fast-paced, and customer-focused environment;
Desire and ability to engage with students across the globe with a commitment to exceptional customer service for international students (where English is not their first language), that is both professional and courteous;
Ability to build effective working relationships with colleagues both inside and outside finance teams, including but not limited to university staff, INTO marketing and INTO recruitment teams both in the US and abroad;
Experience working with accounting/operational software packages;
Proficiency in Microsoft Office applications with particular emphasis on Excel;
Knowledge of best accounting practices, able to perform account reconciliation & analysis, and mathematical ability to troubleshoot balancing problems;
Strong prioritization and organizational skills and the ability to meet deadlines, with minimal supervision as necessary;
Ability to be flexible in work schedule (occasionally and with advanced notice) to attend virtual meetings with colleagues in different time zones;
Ability to travel within the US to assist INTO university partners for student intakes (up to three-four times per annum);
Commitment to excellence in contributing to a positive workplace and goal attainment;
Flexibility to adapt to evolving processes and ability to problem solve effectively.
Salary: Salary commensurate with education and experience.
Location: Fairfax, VA
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Internal Number: 50068
About George Mason University
George Mason University is Virginia's largest public university located in the suburbs of Washington, D.C. With strong undergraduate and graduate degree programs in engineering, information technology, public policy, economics, visual and performing arts, life sciences and biotechnology, Mason prepares its alumni to succeed in the workforce and meet the needs of the region and the world.