We will consider a candidate in remote, work from home environment. The Sales Development Representative will champion the sales function inside the organization to develop, generate and promote additional revenue for Inventory Finance by actively reaching out to current and new clients in making and closing financing deals. The individual will provide support to Sales Representatives across all of HCA’s platforms and representatives and Dealers throughout the credit lending process and will also assist in marketing and customer engagement activities to promote all of Hitachi Capital America Corp.’s financing opportunities and offerings.
Commitment to Internal Control:
The incumbent must understand, abide, and uphold the system of internal controls related to the essential duties and responsibilities of the position.
Essential Duties and Responsibilities:
Contact and cultivate dealer relationships under established Inventory Finance Programs with leading OEMs across multiple industries. Actively promote the Inventory program and close new Dealer Inventory relationships
Establish, track, and meet annual funding targets and objectives for direct sales origination.
Develops, maintains, and executes a business plan, including sales strategy KPI’s, to achieve sales objectives and acquire new clients and channel partners.
Demonstrate a competitive drive and desire to succeed to achieve goals, key metrics, standard of performance and compliance.
Initiate calls, online video meetings and sales outreach for marketing campaigns to develop new financing opportunities and channel partner connections.
Actively reaching-out and/or following-up with clients in a timely and expedited manner on approved credit financing deals to get confirmation and closure to driving sales volume and target sales metrics (e.g. margin and PBT) within authorized decision-making capacity.
Assist Sales Representatives across HCA’s Vendor platform by internally managing business submitted by a dealership to proactively ensure all needs are met in an orderly and professional manner when processing complete response letters on credit financing, which may include large, multi-asset transactions.
Participate and help strategize on a wholistic Enterprise approach to all of HCA’s business units across North America for targeted OEM partners
Work effectively with Inventory Finance OEM representatives to help build strategic partnerships and expand business opportunities
Follow-up with clients on active opportunities, activity reports, files/proposals, and any other documentation or task necessary to ensure that deals are closed-out and funded.
Possess expert knowledge of HCA finance programs and guidelines in order effectively communicate to dealers, internal/external staff, and customers. Strive to execute the transaction flow as a seamless process, regardless of origin by providing excellent customer support and will follow-up as needed.
Collaborates with the sales and operations teams to build relationships, prospect new dealers, and manage existing dealer accounts.
Embraces assisting the sales reps across HCA in the overall effort to generate business opportunities. This includes researching deals, providing marketing materials to new dealers, assisting with regional marketing presentations and/or dealer training upon management’s request.
Work collectively with internal groups to research and resolve all dealer concerns.
Effectively manage time commitments and scheduling of meetings along with maintaining Salesforce CRM database and administrative functions related to opportunities pipeline
Responsibility and Decision-Making Authority:
Initiate dealer relationships under targeted OEM established programs.
Establish call and marketing campaigns to contact dealer base and report overall program metrics on the success
Act upon and make decisions within documented procedural guidelines.
Make recommendations to management on transactions
Facilitate incoming dealer support phone calls/facsimile/Internet submission requests from authorized manufacturer dealers accurately and expeditiously.
Excellent time management skills and an ability to drive sales results
Excellent interpersonal, organizational and communication skills
Strong phone solicitation skills in Financial Services
Strong computer software skills: Microsoft Suite and Vision. Knowledge of InfoLease is helpful, but not required.
Superior customer service skills
Critical/Analytical thinker that can look “out of the box” for solutions and process improvement
Commitment to company values / departmental procedures
Team player and independent work environment
Multitask / Detail oriented - Time Management: the ability to organize and manage multiple priorities simultaneously
Strong proofreading skills
Education and Experience:
Related administrative experience 5+ years; Finance/Banking industry preferred
BA/BS preferred; minimum Associates Degree in Business/Marketing related fields considered
Licensing and Certification: May be required as business needs evolve.
Hours may vary and will require some evening work; frequently requires working 40-45 hours/week depending on business needs
Tools and Equipment Used: PC, copier, fax, phone, and other typical office equipment
Travel: Less than 10%
Digital dexterity and hand/eye coordination in operation of office equipment
Light lifting and carrying of supplies, files, etc.
Ability to speak to and hear customers and/or other employees via phone or in person
Body motor skills sufficient to enable incumbent to move from one office location to another
The job description does not constitute an employment contract, implied or otherwise, other than an “at will” relationship and is subject to change by the employer as the needs of the employer and requirements of the job change.
Internal Number: 1087
About Hitachi Capital America Corp.
Hitachi Capital America is a growing mid-size leasing and financial services company with a recognized name that is respected around the world. We have strong internal development programs to provide outstanding career opportunities to motivated performers. We are successful because we consistently meet and exceed customer needs, both internal and external. Excellence in customer service, in combination with our dedication to employee development, positions Hitachi Capital America for long-term success.